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Soft skills may be considered problem-solving skills. They describe how you work – both alone and with others and are important aspects of developing your workforce persona. They include critical-thinking, collaboration, communication and other interpersonal skills, among many others.
The Emotionally Intelligent Office by
An exploration of the twenty core emotional skills we need to flourish at work. Work-related stress currently costs the United States economy $300 billion a year. Modern businesses prioritize technical training, yet the true success of a business has little to do with the hard skills taught at business school and much more to do with the emotional intelligence of its employees. This book examines the roots of our problematic behavioral patterns in the workplace and addresses how we can overcome them. The skills discussed range from giving honest feedback to accepting that it's OK to fail, to addressing jealousies and insecurities within teams. We learn about how our childhoods impact on how we deal with colleagues, and how to speak so that others will listen. A PRACTICAL GUIDE TO EMOTIONAL INTELLIGENCE AT WORK EXPLORES TWENTY KEY SKILLS: such as giving feedback, responding to criticism, and communicating effectively. INFORMATIVE FOR INDIVIDUALS AND BUSINESSES ALIKE INFORMED BY RESEARCH FROM THE SCHOOL OF LIFE BUSINESS: who deliver in-house training for clients including: Facebook, The Financial Times, Google, Havas Media, Nike, and Sony Music.
Diversity, Equity, and Inclusion (DEI) may be described as organizational frameworks that articulate useful criteria for promoting the fair treatment and full participation of all people in the workplace – particularly groups who have been the subject of discrimination and marginalization on the basis of identity or disability.
Exploratory Liberal Arts Program Coordinator
(603) 578-1646
vegan@ccsnh.edu
This team can help you find out if the state of NH can help you pay for job training and point you to eligible programs. Adult learners can also explore Credit for Prior Learning with NCC's Adult Education Coordinator.
